Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Auraqi, we believe online casino gaming should be an enjoyable form of entertainment only. It is never a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and you should only ever gamble with money you can afford to lose.
Please gamble responsibly and within your means. If you're using gambling to escape problems or financial difficulties, please seek professional help.
Age Verification
You must be 18 years of age or older to access and use online casino services in New Zealand. By accessing Auraqi.com, you confirm that you meet this legal requirement. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not attempt to gamble. Underage gambling is illegal and harmful to your development.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own gambling behaviour?
- Chasing losses: Continuing to gamble to recover money you've lost
- Hiding gambling: Being secretive about the time or money spent gambling
- Loss of control: Unable to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Gambling instead of attending to work, family, or personal obligations
- Financial strain: Borrowing money or going into debt to fund gambling
- Mood changes: Becoming irritable or anxious when not gambling
- Escalation: Needing to gamble larger amounts to achieve the same excitement
- Relationship problems: Gambling causing conflict with family, friends, or partners
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Using gambling to cope: Gambling to escape stress, anxiety, depression, or other problems
If you recognise any of these signs, please reach out for support immediately.
Self-Help Tools & Safer Gambling Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Session Time Limits: Automatically log out after a specified period to prevent extended play
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from accessing casino services for a set period (days, weeks, months, or years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively. They are free and confidential.
Get Help — Support Organizations in New Zealand & Beyond
If you or someone you know is struggling with problem gambling, professional help is available:
New Zealand
- Problem Gambling Foundation (Aotearoa) — Free, confidential support and counselling for problem gambling in New Zealand
www.pgf.nz
Phone: 0800 664 262 (24/7 helpline) - Gambling Harm Support Services — Specialist support and treatment services across NZ regions
Phone: 0800 664 262
International Support
- GamCare (United Kingdom) — Support for problem gambling
www.gamcare.org.uk - GamStop (United Kingdom) — Free national self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) — Information and support for problem gambling
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Evidence-based resources and support
www.responsiblegambling.org - National Council on Problem Gambling (USA) — Confidential helpline and resources
www.ncpgambling.org
All calls are confidential and free of charge.
If You Need Help, Take Action Today
Problem gambling is a serious issue, but support is available. You don't have to struggle alone.
If you're experiencing problems with gambling:
- Contact the Problem Gambling Foundation on 0800 664 262 (24/7 helpline)
- Visit one of the support organizations listed above
- Speak to a trusted friend, family member, or healthcare professional
- Use self-exclusion tools on casino websites to block access
Recovery is possible. Help is available. Reach out today.
Last updated: 2026. This responsible gaming information is provided for educational purposes. Auraqi.com is committed to promoting safe and responsible gaming practices in accordance with New Zealand gaming regulations.